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(212) 481 - 1171

Address: 259 West 30 Street New York, NY 10001

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About Us


For over 2 decades our number one priority has been to keep our customers satisfied, and we are still doing just that. We have recieved over 1000 satisfied compliments for our user friendly website, as well as our courtious delivery and installation service. We are constantly shopping our competition to ensure that our customer gets the lowest price. We will never be undersold. We also have an excellent quality control team that ensures that you get the best quality for your hard earned money.

All our wood furniture is made from first quality wood, never seconds or refurbishes. Our leathers are top grain finest quality. All our dining room sets are made from solid wood veneers as well as tempered glass. We pay extra for all this but we absorb the costs on your end. We sell all types of furniture from futons to complete bedroom sets.
Shop with confidence at www.bigapplefuton.com you do not just get a dot com that can close down anytime you get a physical Manhattan location that you can always visit.
Having a physical store in Manhattan is not cheap so by being in business for 20 years must say that we are doing something right.

Phone:
(212) 481 1171
Fax:
(212) 510 7351
Email:
admin@bigapplefuton.com

Store Hours:
Monday - Friday: 10:30AM - 7:30PM EST
Saturday: 10:30AM - 7:00PM EST
Sunday: 11:00AM - 6:00PM EST


Visit our showroom
Welcome! Visit our showroom

Shipping
Big Apple Futons offers Free Drop Off Service in 5 boroughs of NY and Parts of (NJ, Long Island and Westchester).We also do professional Home delivery and installation services at a low fee which includes: (bringing the merchandise inside your house, unpacking, assemble and placement it in the room of your choice). For customers in all other states we offer curbside delivery (meaning the delivery service will deliver the merchandise to your home but will not bring it inside your home).
For details please call (212) 481 1171 .
We do not collect sales tax on deliveries out of New York state. Shipping is always FREE within Manhattan, Brooklyn, Queens, Bronx and Staten Island and parts of New Jersey, Long Island and Westchester.
FREE Shipping - map

Would like to know how long it will take to receive the furniture?
Please allow up to 2 to 5 business days for delivery based on availability.
For local deliveries in New York and New Jersey we use our own trucks making it faster and cheaper to bring your order to you.
FREE Shipping


Exchange Policy
If you are not 100% satisfied with your item, you have 10 days to return the item to Big Apple Futons in new condition and original packaging. You, the customer, are responsible for return shipping. Once the merchandise is received at our warehouse and inspected, we will refund the purchase price (not including shipping) less a 20% re-stocking fee. Your credit will be processed within 1 week.

We will not charge a fee on canceled orders that have not been processed! We normally process all orders within 24 hrs.

It is important that you inspect the furniture for damages upon delivery, if an item is found defective, we will repair or replace it at no cost to you.

Mattresses are not returnable once removed from plastic bag. Mattresses that have never been removed from original bag can be returned up to 7 days after date of delivery. There is a 20% restocking fee that will apply for any new returned mattress.

We cannot be held responsible if your order does not fit into your home. You cannot refuse or return your order for this reason. If you have purchased from us a special assembly package, all the furniture must be inspected immediately upon assembly completion for damage. Only at this time can a damage claim be filed.

It is solely the responsibility of the customer to transport returned merchandise to the store. We can arrange a delivery service to pickup merchandise that needs to be returned or exchanged for an additional fee which is paid directly to the delivery service.


Learn more about Charity Project FREE Shipping in NYC Hours of Operations




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